diff --git a/docs/articles/new-expensify/settings/Merge-Accounts.md b/docs/articles/new-expensify/settings/Merge-Accounts.md index 26420e37a99a..48a8cc40c356 100644 --- a/docs/articles/new-expensify/settings/Merge-Accounts.md +++ b/docs/articles/new-expensify/settings/Merge-Accounts.md @@ -17,7 +17,9 @@ If you have multiple Expensify accounts, you can merge them into a single login. - A company account into a personal account. - Two company accounts on private domains. -**Note:** If your company uses **SAML authentication**, a domain admin must approve the request. In that case, you’ll be prompted to **Switch to Classic** to initiate this. +**Note:** If your company uses **SAML authentication**, a domain admin must approve the request. In that case, you may be prompted to **Switch to Classic** to initiate this. If your mobile account is locked to New Expensify, complete this step on the web instead. + +Learn how to [Switch to Expensify Classic](/articles/new-expensify/settings/Switch-between-New-Expensify-and-Expensify-Classic#who-can-switch-between-new-expensify-and-expensify-classic). --- diff --git a/docs/articles/new-expensify/settings/Switch-between-New-Expensify-and-Expensify-Classic.md b/docs/articles/new-expensify/settings/Switch-between-New-Expensify-and-Expensify-Classic.md index 541cbc5acfec..d32a28624175 100644 --- a/docs/articles/new-expensify/settings/Switch-between-New-Expensify-and-Expensify-Classic.md +++ b/docs/articles/new-expensify/settings/Switch-between-New-Expensify-and-Expensify-Classic.md @@ -44,9 +44,12 @@ Any member can switch between views, unless a **Workspace Admin** or **Domain Ad # Why you might not see the option to switch -If you don’t see the option to **Switch to Expensify Classic**, it may have been **disabled at the domain level** by a Domain Admin. +If you don’t see the option to **Switch to Expensify Classic**, it may be because: -**Note:** While Domain Admins can restrict access to Expensify Classic, there is currently no way to disable New Expensify. +- A **Domain Admin** has disabled access to Expensify Classic for your organization. +- On mobile, your account has been locked to New Expensify by your organization. + +**Note:** While admins can restrict access to Expensify Classic, there is currently no way to disable New Expensify. --- @@ -54,7 +57,7 @@ If you don’t see the option to **Switch to Expensify Classic**, it may have be ## Can I use both New Expensify and Expensify Classic? -Yes! You can switch between them at any time—unless restricted by your admin. +Yes! You can switch between them at any time—unless restricted by your admin. On mobile, some accounts may be locked to New Expensify, in which case the switch option won't appear. ## Will Classic Expensify be removed?