diff --git a/src/Expensify.js b/src/Expensify.js
index 28ae6f527928..dbe03ca0d76e 100644
--- a/src/Expensify.js
+++ b/src/Expensify.js
@@ -17,6 +17,10 @@ import GrowlNotification from './components/GrowlNotification';
 import * as Growl from './libs/Growl';
 import StartupTimer from './libs/StartupTimer';
 import Log from './libs/Log';
+import ConfirmModal from './components/ConfirmModal';
+import compose from './libs/compose';
+import withLocalize, {withLocalizePropTypes} from './components/withLocalize';
+import * as User from './libs/actions/User';
 
 Onyx.registerLogger(({level, message}) => {
     if (level === 'alert') {
@@ -48,6 +52,18 @@ const propTypes = {
 
     /** Tells us if the sidebar has rendered */
     isSidebarLoaded: PropTypes.bool,
+
+    /** Information about a screen share call requested by a GuidesPlus agent */
+    screenShareRequest: PropTypes.shape({
+
+        /** Access token required to join a screen share room, generated by the backend */
+        accessToken: PropTypes.string,
+
+        /** Name of the screen share room to join */
+        roomName: PropTypes.string,
+    }),
+
+    ...withLocalizePropTypes,
 };
 
 const defaultProps = {
@@ -58,6 +74,7 @@ const defaultProps = {
     updateAvailable: false,
     initialReportDataLoaded: false,
     isSidebarLoaded: false,
+    screenShareRequest: null,
 };
 
 class Expensify extends PureComponent {
@@ -167,6 +184,17 @@ class Expensify extends PureComponent {
                         <GrowlNotification ref={Growl.growlRef} />
                         {/* We include the modal for showing a new update at the top level so the option is always present. */}
                         {this.props.updateAvailable ? <UpdateAppModal /> : null}
+                        {this.props.screenShareRequest ? (
+                            <ConfirmModal
+                                title={this.props.translate('guides.screenShare')}
+                                onConfirm={() => User.joinScreenShare(this.props.screenShareRequest.accessToken, this.props.screenShareRequest.roomName)}
+                                onCancel={User.clearScreenShareRequest}
+                                prompt={this.props.translate('guides.screenShareRequest')}
+                                confirmText={this.props.translate('common.join')}
+                                cancelText={this.props.translate('common.decline')}
+                                isVisible
+                            />
+                        ) : null}
                     </>
                 )}
 
@@ -181,18 +209,24 @@ class Expensify extends PureComponent {
 
 Expensify.propTypes = propTypes;
 Expensify.defaultProps = defaultProps;
-export default withOnyx({
-    session: {
-        key: ONYXKEYS.SESSION,
-    },
-    updateAvailable: {
-        key: ONYXKEYS.UPDATE_AVAILABLE,
-        initWithStoredValues: false,
-    },
-    initialReportDataLoaded: {
-        key: ONYXKEYS.INITIAL_REPORT_DATA_LOADED,
-    },
-    isSidebarLoaded: {
-        key: ONYXKEYS.IS_SIDEBAR_LOADED,
-    },
-})(Expensify);
+export default compose(
+    withLocalize,
+    withOnyx({
+        session: {
+            key: ONYXKEYS.SESSION,
+        },
+        updateAvailable: {
+            key: ONYXKEYS.UPDATE_AVAILABLE,
+            initWithStoredValues: false,
+        },
+        initialReportDataLoaded: {
+            key: ONYXKEYS.INITIAL_REPORT_DATA_LOADED,
+        },
+        isSidebarLoaded: {
+            key: ONYXKEYS.IS_SIDEBAR_LOADED,
+        },
+        screenShareRequest: {
+            key: ONYXKEYS.SCREEN_SHARE_REQUEST,
+        },
+    }),
+)(Expensify);
diff --git a/src/ONYXKEYS.js b/src/ONYXKEYS.js
index c97e2e24b1ec..a79ffb6c2a71 100755
--- a/src/ONYXKEYS.js
+++ b/src/ONYXKEYS.js
@@ -58,9 +58,12 @@ export default {
     // select a currency based on the list
     CURRENCY_LIST: 'currencyList',
 
-    // Indicates whether an update is available and ready to beinstalled.
+    // Indicates whether an update is available and ready to be installed.
     UPDATE_AVAILABLE: 'updateAvailable',
 
+    // Indicates that a request to join a screen share with a GuidesPlus agent was received
+    SCREEN_SHARE_REQUEST: 'screenShareRequest',
+
     // Saves the current country code which is displayed when the user types a phone number without
     // an international code
     COUNTRY_CODE: 'countryCode',
diff --git a/src/languages/en.js b/src/languages/en.js
index e4ee9f8fb9bd..ec2d7c206b2b 100755
--- a/src/languages/en.js
+++ b/src/languages/en.js
@@ -90,6 +90,8 @@ export default {
         debitCard: 'Debit card',
         payPalMe: 'PayPal.me',
         bankAccount: 'Bank account',
+        join: 'Join',
+        decline: 'Decline',
     },
     attachmentPicker: {
         cameraPermissionRequired: 'Camera permission required',
@@ -194,7 +196,6 @@ export default {
         viewDetails: 'View details',
         settleExpensify: 'Pay with Expensify',
         settleElsewhere: 'I\'ll settle up elsewhere',
-        decline: 'Decline',
         settlePaypalMe: 'Pay with PayPal.me',
         settleVenmo: 'Pay with Venmo',
         request: ({amount}) => `Request ${amount}`,
@@ -818,4 +819,8 @@ export default {
             newGroup: 'New group screen',
         },
     },
+    guides: {
+        screenShare: 'Screen share',
+        screenShareRequest: 'Expensify is inviting you to a screen share',
+    },
 };
diff --git a/src/languages/es.js b/src/languages/es.js
index 932e74d8de52..59561df79595 100644
--- a/src/languages/es.js
+++ b/src/languages/es.js
@@ -90,6 +90,8 @@ export default {
         debitCard: 'Tarjeta de débito',
         payPalMe: 'PayPal.me',
         bankAccount: 'Cuenta bancaria',
+        join: 'Unirse',
+        decline: 'Rechazar',
     },
     attachmentPicker: {
         cameraPermissionRequired: 'Se necesita permiso para usar la cámara',
@@ -194,7 +196,6 @@ export default {
         viewDetails: 'Ver detalles',
         settleExpensify: 'Pagar con Expensify',
         settleElsewhere: 'Voy a pagar de otra forma',
-        decline: 'Rechazar',
         settlePaypalMe: 'Pagar con PayPal.me',
         settleVenmo: 'Pagar con Venmo',
         request: ({amount}) => `Solicitar ${amount}`,
@@ -820,4 +821,8 @@ export default {
             newGroup: 'Nueva pantalla de grupo',
         },
     },
+    guides: {
+        screenShare: 'Compartir pantalla',
+        screenShareRequest: 'Expensify te está invitando a compartir la pantalla',
+    },
 };
diff --git a/src/libs/Pusher/EventType.js b/src/libs/Pusher/EventType.js
index b65ca8e7d7ac..f23d5b6863ba 100644
--- a/src/libs/Pusher/EventType.js
+++ b/src/libs/Pusher/EventType.js
@@ -10,4 +10,5 @@ export default {
     REPORT_TOGGLE_PINNED: 'reportTogglePinned',
     PREFERRED_LOCALE: 'preferredLocale',
     EXPENSIFY_CARD_UPDATE: 'expensifyCardUpdate',
+    SCREEN_SHARE_REQUEST: 'screenshareRequest',
 };
diff --git a/src/libs/actions/User.js b/src/libs/actions/User.js
index dc61916e877f..c87c0849b632 100644
--- a/src/libs/actions/User.js
+++ b/src/libs/actions/User.js
@@ -14,6 +14,7 @@ import Log from '../Log';
 import NetworkConnection from '../NetworkConnection';
 import NameValuePair from './NameValuePair';
 import getSkinToneEmojiFromIndex from '../../pages/home/report/EmojiPickerMenu/getSkinToneEmojiFromIndex';
+import * as Link from './Link';
 
 let sessionAuthToken = '';
 let sessionEmail = '';
@@ -279,6 +280,14 @@ function subscribeToUserEvents() {
                 {error, pusherChannelName, eventName: Pusher.TYPE.PREFERRED_LOCALE},
             );
         });
+
+    // Subscribe to screen share requests sent by GuidesPlus agents
+    Pusher.subscribe(pusherChannelName, Pusher.TYPE.SCREEN_SHARE_REQUEST, (pushJSON) => {
+        Onyx.merge(ONYXKEYS.SCREEN_SHARE_REQUEST, pushJSON);
+    }, false,
+    () => {
+        NetworkConnection.triggerReconnectionCallbacks('pusher re-subscribed to private user channel');
+    });
 }
 
 /**
@@ -341,6 +350,23 @@ function clearUserErrorMessage() {
     Onyx.merge(ONYXKEYS.USER, {error: ''});
 }
 
+/**
+ * Clear the data about a screen share request from Onyx.
+ */
+function clearScreenShareRequest() {
+    Onyx.set(ONYXKEYS.SCREEN_SHARE_REQUEST, null);
+}
+
+/**
+ * Open an OldDot tab linking to a screen share request.
+ * @param {String} accessToken Access token required to join a screen share room, generated by the backend
+ * @param {String} roomName Name of the screen share room to join
+ */
+function joinScreenShare(accessToken, roomName) {
+    Link.openOldDotLink(`inbox?action=screenShare&accessToken=${accessToken}&name=${roomName}`);
+    clearScreenShareRequest();
+}
+
 export {
     changePasswordAndNavigate,
     getBetas,
@@ -357,4 +383,6 @@ export {
     clearUserErrorMessage,
     subscribeToExpensifyCardUpdates,
     setFrequentlyUsedEmojis,
+    joinScreenShare,
+    clearScreenShareRequest,
 };
diff --git a/src/pages/iou/IOUTransactions.js b/src/pages/iou/IOUTransactions.js
index 00e87170d7a4..1532697fc1f3 100644
--- a/src/pages/iou/IOUTransactions.js
+++ b/src/pages/iou/IOUTransactions.js
@@ -92,7 +92,7 @@ class IOUTransactions extends Component {
                             canBeRejected={canBeRejected}
                             rejectButtonLabelText={isCurrentUserTransactionCreator
                                 ? this.props.translate('common.cancel')
-                                : this.props.translate('iou.decline')}
+                                : this.props.translate('common.decline')}
                         />
                     );
                 })}