From b9bbe7736bebffbe3dd0698b08e83ab0747e485a Mon Sep 17 00:00:00 2001 From: maddylewis <38016013+maddylewis@users.noreply.github.com> Date: Tue, 11 Mar 2025 13:36:48 -0400 Subject: [PATCH 1/5] Update Receive-Payments.md https://github.com/Expensify/Expensify/issues/473907 --- .../payments/Receive-Payments.md | 89 ++++++++++++++----- 1 file changed, 67 insertions(+), 22 deletions(-) diff --git a/docs/articles/expensify-classic/bank-accounts-and-payments/payments/Receive-Payments.md b/docs/articles/expensify-classic/bank-accounts-and-payments/payments/Receive-Payments.md index 00fb236e1763..31539f0fe4e4 100644 --- a/docs/articles/expensify-classic/bank-accounts-and-payments/payments/Receive-Payments.md +++ b/docs/articles/expensify-classic/bank-accounts-and-payments/payments/Receive-Payments.md @@ -1,36 +1,81 @@ --- -title: Receive payments -description: Receive reimbursements from an employer +title: Receive Payments +description: Learn how to receive reimbursements through Expensify, including ACH, Wise, PayPal, and Venmo options. +keywords: [reimbursement, ACH, bank account, Wise, PayPal, Venmo, Rapid Reimbursement] --- -
-To get paid after submitting a report for reimbursement, you must first connect a personal U.S. bank account or a personal Australian bank account. Then once your employer approves your report or invoice, the reimbursement will be paid directly to your bank account. -Funds for U.S. and global payments are generally deposited within a maximum of four to five business days: 2 days for the funds to be debited from the business bank account, and 2-3 business days for the ACH or wire to deposit into the employee account. +To receive a reimbursement after submitting an expense report, you must first [connect a personal bank account](https://help.expensify.com/articles/expensify-classic/bank-accounts-and-payments/bank-accounts/Connect-Personal-Bank-Account) to Expensify. Once your employer approves your report or invoice, the reimbursement is deposited directly into your bank account. -However, banks only process ACH transactions before the daily cutoff (generally 3 p.m. PST) and only on business weekdays that are not bank holidays. This may affect when the payment is disbursed. If the payment qualifies for Rapid Reimbursement, you may receive the payment sooner. +**Processing Times:** +- U.S. and global payments generally take **4-5 business days**: + - **2 days** for the business account to process the debit + - **2-3 business days** for ACH or wire transfer to your account +- Payments initiated **after 3 p.m. PST** or on **weekends/bank holidays** may be delayed. +- If your payment qualifies for **Rapid Reimbursement**, you may receive it sooner. -{% include info.html %} -Companies also have the option to submit payments outside of Expensify via check, cash, or a third-party payment processor. Check with your Workspace Admin to know how you will be reimbursed. -{% include end-info.html %} - -# Rapid Reimbursement (U.S. only) +Your company or client also has the option to pay you via **check, a third-party payment processor, or outside of Expensify**. Check with your **Workspace Admin** or payor to confirm the payment method. -With Expensify’s ACH reimbursement, payments may be eligible for reimbursement by the next business day with Rapid Reimbursement if they meet the following qualifications: -- **Deposit-only accounts**: Payment must not exceed $100 -- **Verified business bank accounts**: The account does not disburse more than $10,000 within a 24-hour time period. +--- + +# Rapid Reimbursement (U.S. Only) + +Expensify’s **Rapid Reimbursement** allows eligible ACH payments to process **within one business day** if they meet the following conditions: + +- **Deposit-only accounts:** Payment must not exceed **$100**. +- **Verified business bank accounts:** Total disbursements must not exceed **$10,000** within 24 hours. + +If payments exceed these limits, they follow the standard **4-5 business day ACH timeframe**. + +--- + +# Global Reimbursements via Wise + +For employees outside the U.S., Expensify partners with **Wise (formerly TransferWise)** to enable **faster global reimbursements**. -If the payment amount exceeds the limit, funds will be deposited within the typical ACH time frame of four to five business days. +## How It Works +1. Sign up for a **Wise account** to receive a USD checking account number and ACH routing number. +2. Add these details as a **deposit-only bank account** in Expensify. +3. When your reimbursement is approved, it is deposited into your Wise account. +4. Convert funds into **40+ currencies** or withdraw them to your local bank. **UK and EU users can also request a Wise debit card**. -{% include faq-begin.md %} +## Setting Up Wise for Expensify +1. Confirm with your employer if **USD expenses** can be submitted. +2. Open a **Wise Borderless Account** and complete **verification** (may take up to **3 days**). +3. Add your **Wise USD account and ACH routing number** to Expensify. + > **Important:** Use the **ACH routing number**, *not* the wire transfer routing number. -**Is there a way I can track my payment?** +Expensify will **automatically convert non-USD expenses** to USD before submission. + +--- + +# Third-Party Payment Options + +Expensify integrates with **PayPal** and **Venmo** to provide alternative reimbursement options. + +## Benefits of Third-Party Payments +- **Faster reimbursements** compared to standard ACH transfers. +- **Enhanced security** via trusted payment platforms. +- **Streamlined expense management** within Expensify. + +## Connecting a Third-Party Payment Option +1. Log into your **Expensify account**. +2. Navigate to **Settings > Account > Payments > Alternative Payment Accounts**. +3. Select **PayPal** or **Venmo**: + - **PayPal**: Enter your **PayPal.Me** username. + - **Venmo**: Enter your **mobile number** (must match your Venmo account). + +--- -For U.S. ACH payments and global reimbursements, the expected date of reimbursement is provided at the top of the report and in the comments section of the report. Funds will be deposited within the typical ACH time frame of four to five business days unless the payment is eligible for Rapid Reimbursement. +# FAQ -**For global payments, what currency is the payment provided in?** +## Can I link multiple third-party payment providers? +Yes, you can link both **PayPal and Venmo** to your Expensify account. -Global payments are reimbursed in the recipient's currency. +## Is there a limit on third-party reimbursements? +Limits depend on **Expensify settings** and **third-party provider restrictions**. -{% include faq-end.md %} +## How can I track my reimbursement? +For **ACH and global payments**, Expensify displays the **expected deposit date** at the top of your expense report and in the report comments. -
+## What currency will my global reimbursement be in? +Expensify will reimburse you in your local currency, based on the conversion at the time of payout. From 84aad9cce2661545057bc46b3153711d00f8afce Mon Sep 17 00:00:00 2001 From: maddylewis <38016013+maddylewis@users.noreply.github.com> Date: Tue, 11 Mar 2025 13:46:02 -0400 Subject: [PATCH 2/5] Update Receive-Payments.md --- .../bank-accounts-and-payments/payments/Receive-Payments.md | 3 ++- 1 file changed, 2 insertions(+), 1 deletion(-) diff --git a/docs/articles/expensify-classic/bank-accounts-and-payments/payments/Receive-Payments.md b/docs/articles/expensify-classic/bank-accounts-and-payments/payments/Receive-Payments.md index 31539f0fe4e4..c036c316896d 100644 --- a/docs/articles/expensify-classic/bank-accounts-and-payments/payments/Receive-Payments.md +++ b/docs/articles/expensify-classic/bank-accounts-and-payments/payments/Receive-Payments.md @@ -42,7 +42,8 @@ For employees outside the U.S., Expensify partners with **Wise (formerly Transfe 1. Confirm with your employer if **USD expenses** can be submitted. 2. Open a **Wise Borderless Account** and complete **verification** (may take up to **3 days**). 3. Add your **Wise USD account and ACH routing number** to Expensify. - > **Important:** Use the **ACH routing number**, *not* the wire transfer routing number. + +**Important:** Use the **ACH routing number**, *not* the wire transfer routing number. Expensify will **automatically convert non-USD expenses** to USD before submission. From 8227147cb528f3083972536880871e3471cecde3 Mon Sep 17 00:00:00 2001 From: maddylewis <38016013+maddylewis@users.noreply.github.com> Date: Tue, 11 Mar 2025 13:47:56 -0400 Subject: [PATCH 3/5] Delete docs/articles/expensify-classic/bank-accounts-and-payments/Third-Party-Payments.md --- .../Third-Party-Payments.md | 29 ------------------- 1 file changed, 29 deletions(-) delete mode 100644 docs/articles/expensify-classic/bank-accounts-and-payments/Third-Party-Payments.md diff --git a/docs/articles/expensify-classic/bank-accounts-and-payments/Third-Party-Payments.md b/docs/articles/expensify-classic/bank-accounts-and-payments/Third-Party-Payments.md deleted file mode 100644 index 7d318fd35143..000000000000 --- a/docs/articles/expensify-classic/bank-accounts-and-payments/Third-Party-Payments.md +++ /dev/null @@ -1,29 +0,0 @@ ---- -title: Third-Party Payments -description: Reimburse reports and pay bills using PayPal or Venmo. ---- -Expensify integrates with PayPal and Venmo, which can be used to reimburse employees or pay bills. Some of the key benefits of using a third-party payment provider are: -- Faster Reimbursements: Expedite the reimbursement process and reduce the time it takes for employees to receive their funds. -- Secure Transactions: Benefit from the security features and protocols provided by trusted payment providers. -- Centralized Expense Management: Consolidate all your expenses and payments within Expensify for a more efficient financial workflow. - -# Connect a third-party payment option - -To connect a third-party payment platform to Expensify: -1. Log into your Expensify web account -2. Head to **Settings > Account > Payments > Alternative Payment Accounts** -3. Choose PayPal or Venmo - - **PayPal**: Enter your username in the `paypal.me/` field - - **Venmo**: Receive invoices via Venmo by adding your mobile phone number as a Secondary Login - -{% include faq-begin.md %} - -## Can I use multiple third-party payment providers with Expensify? - -Yes, you can link both your Venmo and PayPal accounts to Expensify if you'd like. - -## Is there a limit on the amount I can reimburse using third party payments? - -The payment limit is dependent on the settings configured within your Expensify account as well as the limits imposed by the third-party payment provider. - -{% include faq-end.md %} From 06c5873f3cfa97b16d6bc6a533287c301efe736e Mon Sep 17 00:00:00 2001 From: maddylewis <38016013+maddylewis@users.noreply.github.com> Date: Tue, 11 Mar 2025 13:49:27 -0400 Subject: [PATCH 4/5] Delete docs/articles/expensify-classic/bank-accounts-and-payments/payments/Get-reimbursed-faster-as-a-non-US-employee.md --- ...-reimbursed-faster-as-a-non-US-employee.md | 24 ------------------- 1 file changed, 24 deletions(-) delete mode 100644 docs/articles/expensify-classic/bank-accounts-and-payments/payments/Get-reimbursed-faster-as-a-non-US-employee.md diff --git a/docs/articles/expensify-classic/bank-accounts-and-payments/payments/Get-reimbursed-faster-as-a-non-US-employee.md b/docs/articles/expensify-classic/bank-accounts-and-payments/payments/Get-reimbursed-faster-as-a-non-US-employee.md deleted file mode 100644 index 30dea99bbfde..000000000000 --- a/docs/articles/expensify-classic/bank-accounts-and-payments/payments/Get-reimbursed-faster-as-a-non-US-employee.md +++ /dev/null @@ -1,24 +0,0 @@ ---- -title: Get Reimbursed Faster as a Non-US Employee -description: How to use Wise to get paid faster ---- - -If you are an overseas employee who works for a US-based company, you can use Wise to be reimbursed for expenses just as quickly as your US-based colleagues. Wise (formerly TransferWise) is an FCA-regulated global money transfer service. - -Here’s how it works: - -1. When you sign up for a Wise account, you are provided with a USD checking account number and a routing number to use as your Expensify bank account. -2. Once you receive a reimbursement, it will be deposited directly into your Wise account. -3. You can then convert your funds into 40+ different currencies and withdraw them to your local bank account. If you live in the UK or EU, you can also get a debit card to spend money directly from your Wise account. - -## Set up reimbursements through Wise - -1. Check with your company to see if you can submit your expenses in USD. -2. Sign up for a Wise Borderless Account and get verified (verification can take up to 3 days). -3. In Expensify, [add a deposit-only bank account](https://help.expensify.com/articles/expensify-classic/bank-accounts-and-payments/bank-accounts/Connect-Personal-US-Bank-Account) with your Wise USD account and ACH routing numbers (NOT the wire transfer routing number). - -{% include info.html %} -Do not include spaces in the Wise account number, which should be 16 digits. -{% include end-info.html %} - -If your expenses are not in USD, Expensify will automatically convert them to USD when they are added to your expense report. Once you submit your expenses to your company’s USD workspace and they are approved, you will receive the reimbursement for the approved report total in USD in your Wise account. From a02b399052a96a48a42c294d047167c97e3b930d Mon Sep 17 00:00:00 2001 From: maddylewis <38016013+maddylewis@users.noreply.github.com> Date: Tue, 11 Mar 2025 13:50:45 -0400 Subject: [PATCH 5/5] Update redirects.csv --- docs/redirects.csv | 2 ++ 1 file changed, 2 insertions(+) diff --git a/docs/redirects.csv b/docs/redirects.csv index 26d902954652..3f80125082a9 100644 --- a/docs/redirects.csv +++ b/docs/redirects.csv @@ -663,3 +663,5 @@ https://help.expensify.com/articles/expensify-classic/reports/Add-comments-and-a https://help.expensify.com/articles/expensify-classic/expensify-card/Statements,https://help.expensify.com/articles/expensify-classic/expensify-card/Expensify-Card-Statements https://help.expensify.com/articles/expensify-classic/expensify-billing/Out-of-date-Billing,https://help.expensify.com/articles/expensify-classic/expensify-billing/Out-of-Date-Billing https://help.expensify.com/articles/expensify-classic/settings/Set-time-zone,https://help.expensify.com/articles/expensify-classic/settings/Set-Time-Zone +https://help.expensify.com/articles/expensify-classic/bank-accounts-and-payments/payments/Get-reimbursed-faster-as-a-non-US-employee,https://help.expensify.com/articles/expensify-classic/bank-accounts-and-payments/payments/Receive-Payments +https://help.expensify.com/articles/expensify-classic/bank-accounts-and-payments/Third-Party-Payments,https://help.expensify.com/articles/expensify-classic/bank-accounts-and-payments/payments/Receive-Payments