diff --git a/docs/articles/new-expensify/connections/quickbooks-online/Configure-Quickbooks-Online.md b/docs/articles/new-expensify/connections/quickbooks-online/Configure-Quickbooks-Online.md index db050e5be312..191d49b046dd 100644 --- a/docs/articles/new-expensify/connections/quickbooks-online/Configure-Quickbooks-Online.md +++ b/docs/articles/new-expensify/connections/quickbooks-online/Configure-Quickbooks-Online.md @@ -1,6 +1,24 @@ --- title: Configure Quickbooks Online -description: Coming soon +description: Coming Soon --- -# Coming soon +# FAQ + +## How do I know if a report is successfully exported to QuickBooks Online? + +When a report exports successfully, a message is posted in the expense’s related chat room: + +QBO_help_01 + +## What happens if I manually export a report that has already been exported? + +When an admin manually exports a report, Expensify will notify them if the report has already been exported. Exporting the data again will create a duplicate report in QuickBooks Online. + +## What happens to existing approved and reimbursed reports if I enable Auto Sync? + +- If Auto Sync was disabled when your Workspace was linked to QuickBooks Online, enabling it won’t impact existing reports that haven’t been exported. +- If a report has been exported and reimbursed via ACH, it will be automatically marked as paid in QuickBooks Online during the next sync. +- If a report has been exported and marked as paid in QuickBooks Online, it will be automatically marked as reimbursed in Expensify during the next sync. + +Reports that have yet to be exported to QuickBooks Online won’t be automatically exported.